ServiceNow Training in Hyderabad Batch Details (Online Course)
| Trainer Name | Mrs. Sravya Kakumnai |
| Trainer Experience | 6+ Years |
| Next Batch Date | 19-05-2023 |
| Training Modes: | Online Training (Instructor Led) |
| Course Duration: | 45 Days |
| Call us at: | +91 81868 44555 |
| Email Us at: | brollyacademy@gmail.com |
| Demo Class Details: | ENROLL FOR FREE DEMO CLASS |
ServiceNow Course Syllabus
- ServiceNow Account Creation?
- Introduction to Instance.
- Basic Configurations in Instance – (UI 15, UI 16)
- Versions In Snow, ITIL , Paas and Saas Tools Importance
- How to get Info of Version in Current Instance and Its Latest Information Notes on the latest release.
- User,Group and Role Creation.
- Creation of User,Assign to a Group and Adding Roles.
- Tables (Tables & Columns).
- Custom Table Creations and Its Importance.
- Out of Box Features (Incident, Problem, Change)
- Creation of Form & Designing the Form
- Building the Different Functionalities on the form.
- Field and List – OverView and Importance
- List View and Studying the Other Features on List View
- Working on Filters with Multiple Examples
- Incident Form all the Functionalities are explained
- Creation of Fields & Sections.(Related-Sections)
- What is use of Visual Task Boards
- DashBoards and Homepages , Plugins Importance.
- DotWalking and Using of Dot Walk in Different Scenarios
- Impersonating the User and Delegation of User Importance.
- List view Concepts and Dependent Choice Building.
- Assignment Rules and Assignment LookUp Rules
- Type of Import Set and its Importance
- Data Lookup Rules and Creation of it.
- Data Source – Import Data Methods
- Transform Map – Import Data into Instance.
- Import and Export of Files
- SLA-(All the Three Types).
- Service Level Agreements and Its Importance.
- Two Types of SLA (Response , Resolution)
- Notes on SLA , OLA & Up with Practical Example
- UpdateSets Creation and Movements.
- Backout Update and Remote Update set Creation.
- Remote Instance Creation for UpdateSet
- UpdateSet Error and their Best Practices
- Shortcuts in ServiceNow are Explained
- UI-Actions and Process FlowMatters.
- WorkFlow Creations and Its Importance.
- Survey Creation.
- Events Creation and Its Importance.
- Notification Creations.
- InBound Notification
- OutBound Notifications.
- Reports Creations
- . Scheduling the Reports
- Catalog Item – Introduction
- Catalog Item – Creation(Variables)
- Variable Set Creation & Importance.
- Record Producer.
- Order Guides.
- Importance of Dictionary and Reference Qualifier.
- Notification Buildings (Inbound & OutBound) Information Knowledge Base and Knowledge Articles Importance & Creation. ACL (Access Control List).
- Implementation of ACL // ** Scripting **//
- Difference Between Server-Side Scripting and Client Side Scripting. UI-Policies and UI actions , Data Policies.
- Client Scripts(All 4 types).
- Catalog Client Scripts and Catalog UI-Policies.
- Business Rules(ALL) are their Importance.
- Script Includes and How to Implement
- g_scaratchPad and Its Importance.
- Glide Ajax, Glide Record and Glide User
- Gsft Methods and Get Reference importance
- Implementation of WorkFlow and Activities
- Schedule Jobs & Schedule Reports.
- Importance of ALL JavaScript – API in ServiceNow Instance
- OverView of Service Portal & Importance of All API’s.
Every Topic Expected Interview Questions
Tips to Crack the Interviews and the Expected Question are also Provided
Key Features Of ServiceNow Training in Hyderabad
- Get trained by qualified ServiceNow trainers with 6+ years of professional and industrial experience.
- Learn how to enhance ServiceNow's default configurations by adding additional functionality with scripts.
- 300+ students trained and 160+ got placed by Brolly Academy in the last 4 months.
- Take advantage of comprehensive placement assistance as part of our training program
- Develop your planning and execution skills for user acceptance, unit, integration, and regression testing (UAT).
- Gain practical experience with this cloud computing program to develop, manage, automate, and structure services for systems.
- As part of your project work, get knowledgeable and skilled at creating a customized product in ServiceNow.
- Learn about the tools and techniques used in web development, such as.NET, and AJAX, and stylesheet languages like CSS.
- Identify IT best practices and upgrade current techniques.
- Gain knowledge on creating, implementing, and fixing issues with mobile and online apps on a certain platform.
- Use ServiceNow to optimize strategy, identify problems with artificial intelligence for IT operations (AIOps), and reduce risks.
- ServiceNow brings together Information technology, security, and risk teams to share data and processes.
- Get an opportunity to participate in the mock interviews that our knowledgeable mentors conduct at the end of the ServiceNow training.
What is ServiceNow ?
- ServiceNow is a cloud-based software platform that helps companies or organizations manage and automate their IT management processes and business workflows.
- It is a single source of record providing multiple resources for an organizations’ business processes.
- ServiceNow supports all kinds of business processes including HR and recruitment processes, IT management processes, finance processes, sales and marketing processes etc.
- It works as both Software as a Service (SaaS) provider as well as a Platform as a service (PaaS) provider.
- ServiceNow was founded in 2004 by Fred Luddy and became a publicly traded company in 2012.
- The company has over 17k employees and is rewarded as one of the best places to work in the USA and UK as of 2022.
- It was mentioned in Fortune Magazine’s world’s most admired companies in 2021.
- JavaScript is the main programming language used in ServiceNow
- ServiceNow was also mentioned by Forbes as one of the most innovative companies in the world.
- ServiceNow offers infrastructure, platform, Applications or workflows to support the business’ IT needs.
- You can connect to ServiceNow or utilize the software via a functional PC and mobile devices.
- The ServiceNow infrastructure offers backup, security, compute resources and Service level agreements.
What is it used for?
- ServiceNow provides an integrated suite of applications to model and automate processes.
- ServiceNow lets companies streamline their workflows to upskill their productivity.
- It offers user-friendly solutions that allows you to manage different sectors like HR Recruitment, Customer Service management, IT Management, SAles and Marketing etc
- With ServiceNow, you can outsource your entire IT department to the cloud.
- Companies can automate their workflows and business processes to reduce manpower and increase productivity.
- It also serves as an integration platform where you can integrate and coordinate multiple services offered by an organization.
- You can effectively transfer and manage data of the organization with ServiceNow.
- You can easily manage and handle the repetitive tasks of a company owing to its automation facilities.
- You can customize your services, integrate workflows, automate workflows and eliminate errors in the business processes with ServiceNow.
About ServiceNow Training in Hyderabad
ServiceNow is a SAAS/PAAS based leading software platform on cloud that support IT Service management (ITSM).Â
It involves enable systems to define, manage, automate and structure services for companies.Â
It also offers application development and automation capabilities that help reduce the time it takes to build custom apps.Â
ServiceNow is available as both on-premise software and a cloud-based service.Â
ServiceNow is being implemented by organizations around the world to create a single structure of record for enterprise IT, reduce operational costs, and improve effectiveness and efficiency.
It is an excellent platform for developing custom applications that meet the unique needs of each customer and one of the most popular tools widely used by companies worldwide.Â
Brolly Academy is a prominent name for providing the best ServiceNow training in hyderabad.Â
Whether you’re looking to become a certified ServiceNow Developer or ServiceNow Administrator Brolly Academy can help you achieve your goals.
We are known for our excellent approach of training students with emphasis on practical and technical sessions on the ServiceNow course. some of the topics we covered in our ServiceNow course syllabus are –Â
- Cloud ComputingÂ
- PDI account in Servicenow
- User AdministrationÂ
- ITSM
- Incident Management
- Data Lookup Rules
We offer a ServiceNow Certification training program which is conducted by our ServiceNow certified expert developer and Implementer.Â
Our Servicenow courseware is designed to provide you with the knowledge and skills required for servicenow administrator certification and servicenow developer certification.Â
We conduct our training both online and offline and also provide video learning facilities to cater every student’s requirements with convenient class timings and help them with ServiceNow training and placement assistance.
Our certified ServiceNow trainers will teach you how to implement a full ServiceNow deployment process from start to finish and our placement assistance team will guide you for your interview preparation. Â
You will get a course completion certificate from Brolly Academy on successful completion of the ServiceNow certification course.Â
Are you looking for the Best ServiceNow course with a 100% placement assistance program then you are on the right track.
Join us by enrolling in Brolly Academy’s ServiceNow training in Hyderabad.Â
ServiceNow Learning Modes
Brolly Academy’s ServiceNow course is available in online, offline and self-paced ServiceNow training videos learning options.Â
These training modes are conducted by our expert ServiceNow certified trainers who provide a ServiceNow training for beginners to advanced level to all our students. Â
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ServiceNow Training Online
Our ServiceNow training online program offers a convenient, engaging way to learn this technology with ease. Our ServiceNow training online sessions will be delivered through e-learning platforms, which include live tutorials from experts, and it helps our students get the benefit of personalized attention. The ServiceNow Training in Hyderabad curriculum covers every skill necessary to master ServiceNow technology.
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ServiceNow Training Videos
Our ServiceNow video course is a set of live recordings of the previous classes of ServiceNow supplemented with additional resources, which you will learn in our video learning courses. In addition to these learning materials, we've also provided virtual classroom discussions so that you can directly have a conversation with your instructor for your doubt clarification. After completing the video course, you will receive a ServiceNow course completion digital certificate from Brolly Academy.
Why choose us for the ServiceNow Training in Hyderabad?
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ServiceNow Certification
Brolly Academy’s ServiceNow course is designed to prepare its students for the ServiceNow certification exam. This will help them to become a certified ServiceNow professional in the current technology field.
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Learn by Doing Method
Brolly Academy’s immersive, hands-on ServiceNow course program combines theoretical learning with practical case studies, exercises, and coding practice that will make you ready for the industry. You will be provided with a practical assignment to practice on every topic in the session end. This will help you to inhance your knowledge in ServiceNow and make you proficient inthe technology.
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Work on Real-time Projects
We help you learn the ServiceNow technology by providing numerous examples, and we build your portfolio by having you work on real-time projects. We do this by providing practical, hands-on training and mentoring sessions. Students are given projects, case studies and assignments to execute their theoretical and practical skills and knowledge.
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Master the Technology from Remote Location
With Brolly Academy’s remote learning (Online, Self-paced video) facilities one can now learn and become an expert in ServiceNow tool training anywhere around the world. Enroll in our ServiceNow Training remote learning options and jumpstart your career in today’s technology. You can access our training from anywhere in the world, with your own convenience.
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Qualified Instructors
Our instructors are experts in ServiceNow technology and provide the ServiceNow tool training from the Basic to Advanced level. You will have an opportunity to master the key concepts of this ServiceNow technology under their guidance. They will teach you by providing explanation on general terminology on every topic with more senario.
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ServiceNow Training and Placement
Brolly Academy’s ServiceNow Training and placement assistance team guides its candidates to find a job, negotiate salary and benefits with employers, and guide them through the employment process. Our team conducts multiple mock interviews along with professional resume preparation that will give you an upper hand and a confident skill set in ServiceNow technology.
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Basic to Advance Concepts
Our ServiceNow course is designed for both beginners and experienced learners. Whether you are an IT professional who wants to learn more about this technology or a fresher who wants to accelerate your career in this high demand technology. Our expert trainers will trainee and guide you through your learning process and make you an professional in this highly demanding industry.
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ServiceNow course fee
Brolly Academy’s ServiceNow course fee is affordable with no extra charges. We offer a complete ServiceNow course with live projects to help students ServiceNow learn in a most effective way. We designed the ServiceNow course to provide our students with a comprehensive understanding along with complete technicalities.
Learner’s point of View
ServiceNow Certification
- The specializations are divided into 5 categories with Mainline Certifications being the most common ServiceNow certifications.
- You will need a voucher in order to attempt the ServiceNow certifications.
- You will need a voucher in order to attempt the exam for free in the first go after which you will get 3 more attempts. You will be required to pay $100 each for each attempt or retake.
- You cannot book the exam after the free attempt and 3 more retakes unless you follow the fundamentals given for that particular specialization (ex- CSA) and complete it, earn a voucher and give the exam.
- The ServiceNow certifications can only be taken post the ServiceNow training.
- You can take the training via an outside source known as Authorized Training Partners (ATP) or via the Now Learning that is provided on the website.
- ATP - when you learn from ATPs, a transcript will be produced for you and that will be provided to ServiceNow. After this, your Now Learning account will be updated automatically and a voucher will be provided. This is a 1 week process.
- Now Learning - Now Learning is a portal of ServiceNow wherein you get all the training content, practices, certification list and requirements, badges etc. The Now Learning portal is designed for users to learn and earn the certifications of your choice.
- Each certification exam blueprint comes with prerequisite training and mandatory training.
- The prerequisite training provides fundamental knowledge and skills required for the mandatory training which has the main exam content.
- The training requirements differ for each specialization of certification and you can check it out at the Mainline & Suite Certifications Lessons.
- You must first clear the prerequisite training in order to attempt the exam.
- When there are more than 2 courses mentioned as a requirement for a particular specialization certification, you will receive a voucher only after completing the most advanced class out of them all.
- If you learn from a ServiceNow partner or if the person happens to be a ServiceNow customer, the candidate can receive additional discounts or coupons upon mentioning their email address.
- You will be required to pay an additional fee for the voucher (for registering for the exam) along with the cost of the simulator training.
Mainline Certifications:
- System AdministratorÂ
- Certified System Administrator (CSA)
- Implement specialist Â
- CS Customer ServiceÂ
- Certified Implementation Specialist – Customer Service Management (CIS-CSM)
- Certified Implementation Specialist – Field System Management (CIS-FSM)
- HR
- Certified Implementation Specialist – Human Resources (CIS-HR)
- IT
- Certified Implementation Specialist – Application Portfolio Management (CIS-APM)
- Certified Implementation Specialist – Cloud Provisioning and Governance (CIS-CPG)
- Certified Implementation Specialist – Discovery (CIS-Disco)
- Certified Implementation Specialist – Event Management (CIS-EM)
- Certified Implementation Specialist – Hardware Asset Management (CIS-HAM)
- Certified Implementation Specialist – IT Service Management (CIS-ITSM)
- Certified Implementation Specialist – Project Portfolio Management (CIS-PPM)
- Certified Implementation Specialist – Service Mapping (CIS-SM)
- Certified Implementation Specialist – Service Provider (CIS-SP)
- Certified Implementation Specialist – Software Asset Management (CIS-SAM)Â
- SecurityÂ
- Certified Implementation Specialist – Risk and Compliance (CIS-RC)
- Certified Implementation Specialist – Security Incident Response (CIS-SIR)
- Certified Implementation Specialist – Vendor Risk Mangement (CIS-VRM)
- Certified Implementation Specialist – Vulnerability Response (CIS-VR)
- Application Developer
- Certified Application Developer (CAD)
- Application SpecialistÂ
- Certified Application Specialist – Performance Analytics (CAS-PA)Â
- Suite certifications
- Suite Certification – CSM Professional
- Suite Certification – HR ProfessionalÂ
- Suite Certification – ITSM ProfessionalÂ
- Micro & Core skills Micro-Certifications Â
- Micro CertificationsÂ
- CS
- Customer Service Management with Service Management For Implementers
- Platform Application Development  Â
- Application Developer Process Creator
- Application Developer User Interface Creator
- Automated Test FrameworkÂ
- Citizen Developer Application Creator
- Citizen Developer Process Creator
- Flow Designer FundamentalsÂ
- Integration Hub FundamentalsÂ
- Predictive IntelligenceÂ
- Service Portal FundamentalsÂ
Assessment Simulator Micro-Certifications Â
- Agile and Test Management Implementation
- Business Continuity ManagementÂ
- CMDB HealthÂ
- Configure the CMDB
- DevOps Change Velocity Â
- Performance AnalyticsÂ
- Virtual Agent Implementer
- Welcome to ServiceNow
Core Skills Micro-Certification Suite Paths
- Application Developer Core skills
- Citizen Developer Core skillsÂ
Executive Micro-Certification
- Citizen DeveloperÂ
- AccreditationsÂ
Financial Service Operations
- Financial Service operations
Healthcare Services
- Healthcare ServicesÂ
Legal Service Delivery
- Legal Service DeliveryÂ
Telco Service Management
- Order Management for Telecom, Media, and Tech (OMT)
Workplace Service Delivery
- Workplace Service Delivery Â
- Expert Program Certifications
- Certified Technical Architect (CTA)
- Certified Master Architect (CMA)
Placements
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Advantages of Learning ServiceNow course -
ServiceNow is a SAAS based platform with multiple enhanced features with better customization.Â
It is not just an IT service management tool, it has expanded its area of services to support other functions of any organization like HR, legal, finance, security, governance and risk management.Â
- It is a unique platform and can be customizable its products as per the organizations need.
- It provides a single in-built platform for transparency and collaboration in all projects – maintaining clear visibility to all stakeholders at your company.
- It helps administrators access roles and privilege management.
- It support organizations to manage their IT services.
- Most of the organizations migrating their old tools to ServiceNow.
- ServiceNow is a highest paid Dev job.
- It is easy to learn and most of the customization can be done without coding.
- Only one programming language is focused on ServiceNow (JavaScript)
- People without having coding knowledge can still work on ServiceNow as an administrator.
Job Oppurtunities in ServiceNow
ServiceNow is one of the world’s most successful service-management software providers.Â
There is a wide range of job roles available for candidates looking to get into the IT industry.Â
The following are some of the job roles available at ServiceNow –
Completion of the ServiceNow course you will learn
- Get hands-on experience on how to manage data with tables, the configuration management database, and import sets
- Learn how to run basic reports, as well as appreciate the benefits of performance analytics
- Identify the significance of branding and learn how to apply it to the platform
- Create tables, fields, modules, and views
- Customize home pages, list layouts, and form layouts
- Get knowledge on how to add users, groups, and roles
- Identify best practices pertaining to task management
- Learn how to configure notifications and protect ServiceNow data
- Gain knowledge on two key ServiceNow process applications: Knowledge Base and Service Catalog
- Understanding of create workflow activities and approvals
- Get an overview of implementing the Service Level Agreements
- Identify various available script types
- Upgrade and clone instances, as well as create baseline performance metrics
Prerequisites to Learn ServiceNow course
- There are no particular prerequisites to learn ServiceNow.
- People with prior knowledge in JavaScript will have an additional advantage
- People who are familiar with cloud computing concepts will have an added advantage.
Prerequisites required to become a ServiceNow Developer
- Technical skills
- Complete knowledge of JavaScript
- Knowledge in web technologies like HTML, CSS, XML etc
- Thorough knowledge of the ServiceNow platform
- Prior or comprehensive knowledge about the ITIL processes
- SQL knowledge
- Knowledge about API Integration
- Soft Skills
- Excellent communication skills
- Problem-solving ability
- Good Written skills
- Team management skills
- Good presentation skills
- Time management and organizational skills
Approximate Payscale
- Salaries at ServiceNow range from an average of ₹821,090 to ₹3,595,702 a year.
- Average salary for ServiceNow Software Engineer in India ranges from ₹ 12.7 Lakhs to ₹ 28.0 Lakhs with an average annual salary of ₹ 19.3 Lakhs
- The average salary for a ServiceNow Developer in India is ₹5,67,536
- The average servicenow salary in the USA is $120,000 per year or $61.54 per hour.
- The average servicenow developer salary in Hyderabad ranges from ₹ 3.7 Lakhs to ₹ 8.6 Lakhs with an average annual salary of ₹ 5.5 Lakhs.
Market Trend in ServiceNow
- ServiceNow is one of the most popular Software platforms that is being used by the top companies including Tesla.
- The revenue of ServiceNow as of Sept 30, 2022 is accounted to be $6.920B with a 25.11% increase as compared to 2021.
- ServiceNow is the one of the world’s most valuable companies at 158th position.
- There is an increasing demand for ServiceNow professionals with the required skills with an immense scope in the future for those with Certifications.
Who should attend ServiceNow Training in Hyderabad?
- Software professionals
- Business Analysts
- Technical managers
- Software developers
- IT professionals
- Project or Program Managers
- Graduates interested to enter into this field
- Professionals working on ITIL and using the ServiceNow tool to further enhance their knowledge
FAQ's
With ServiceNow, IT professionals can find new opportunities and career paths.
The platform’s ability to grow provides a solid framework for expanding your knowledge base and earning recognition for your work, and you can certainly reach the top in a short period of time
For anyone who has been working within the ServiceNow system for six months or more, taking the certification exam is well worth it.
Not only does passing this test validate your skills and knowledge of ServiceNow—but it also enables you to apply for higher-level jobs at valuable companies by attracting recruiters from such firms that are now specifically looking for certified employees.
ServiceNow is a highly valued tool for today’s businesses. The community of users and developers maintains good documentation, making it easier to learn than any other SaaS product.
Cloud computing courses are very popular with corporations because they make it easy for employees to gain the in-depth training necessary to use this software effectively
ServiceNow is one of the major ITSM tools available in the market. Cloud-hosted IT management platforms are key to the success of today’s leading enterprises.
There are mainly three certification paths in ServiceNow’s career for customers and partners who work with and use ServiceNow products or services. The Certifications are –
Certified Systems Administrator (CSA)
Certified Application Developer(CAD)
Certified Implementation Specialist (CIS)
The ServiceNow business model is based on providing products using SaaS cloud computing software.
It involves setting up systems to define, manage, automate and structure services for companies.
ServiceNow users can find the software useful within security, operations, customer service, HR, and other industries.
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